| Title: | UPDATE TO YEAR 2000 REPORTING PROCEDURES |
|---|---|
| Date: | 2000-01-11 |
| To: | abi |
| Links: | previous, next |
IN RESPONSE TO THE YEAR 2000 CHALLENGE, THE CUSTOMS SERVICE HAS WORKED
CLOSELY WITH EXTERNAL TRADING PARTNERS. CUSTOMS MADE ALL NECESSARY
PROGRAMMING CHANGES AND TESTED COMPUTERIZED SYSTEMS WITH THE TRADE
COMMUNITY AND OTHER FEDERAL AGENCIES. ALTHOUGH THE CRITICAL END OF YEAR
PERIOD HAS PASSED, WE REMAIN COMMITTED TO RESPOND SWIFTLY AND ACCURATELY
TO YEAR 2000 ISSUES.
THE CUSTOMS SERVICE HAS IMPLEMENTED THE FOLLOWING PROCEDURES TO ASSIST THE
TRADE COMMUNITY.
DURING CORE BUSINESS HOURS, PROBLEMS SHOULD BE REPORTED TO DESIGNATED
CLIENT REPRESENTATIVE OFFICES.
AFTER CORE BUSINESS BUSINESS HOURS, A SYSTEM PROBLEM BELIEVED TO BE
CAUSED BY THE ROLLOVER TO THE YEAR 2000 SHOULD BE REPORTED TO THE CUSTOMS
HELP DESK AT (703) 921-6000.
PLEASE ASSIST THE CUSTOMS SERVICE BY DISSEMINATING THIS INFORMATION
THROUGHOUT YOUR ORGANIZATION. IF YOU HAVE ANY QUESTIONS CONCERNING THIS
NOTICE, PLEASE CONTACT YOUR CLIENT REPRESENTATIVE OFFICE.