CSMS Message: 07-000035

ALL BORDER BROKERS

PLEASE ALERT YOUR CARRIERS TO THE FOLLOWING MESSAGE FROM CBP HQS.

TO TRADE USERS OF EDI E-MANIFEST:

ON THE EVENING OF JANUARY 25, 2007 CBP EXPERIENCED SOME NETWORK (CAUSE
STILL UNKNOWN) THAT IMPACTED OUR ABILITY TO EXCHANGE MESSAGES WITH THE
TRADE. IT APPEARS THAT MOST OF THE E-MANIFESTS WERE RECEIVED BUT THE
RETURN MESSAGES WERE NOT SENT FOR UNKNOWN REASONS. DUE TO THESE
MESSAGING PROBLEMS, MANY CARRIERS DID NOT SEND THEIR TRUCKS TO THE
BORDER IN A TIMELY WAY OR WERE STOPPED AT THE BORDER FOR CORRECTION.

HQ OFO HAS SENT OUT SOME INTERIM INSTRUCTIONS TO CBP OFFICERS AT ACE
PORTS INSTRUCTING THEM TO EXPEDITE E-MANIFEST SHIPMENTS USING THE SAME
PROCEDURES CBP USES WHEN OUR INTERFACES GO DOWN. THIS WILL ALLOW THEM
TO VERIFY THAT ALL ENTRIES ARE ON FILE AND ALLOWED TO BE RELEASED. IF
ENTRIES ARE NOT IN ACS, TRUCKS WILL BE STOPPED AT THE BORDER UNTIL THE
ENTRY IS TRANSMITTED AND ACCEPTED. WE WILL WORK TO EXPEDITE THE
CLEARANCE OF ALL CARRIERS THAT ARE FILING E-MANIFESTS.

CARRIERS MUST DO THEIR PART AS WELL BY CONINUING TO SEND CORRECT AND
TIMELY EMANIFESTS. CBP HAS BEEN ENCOURAGED BY THE THREEFOLD INCREASE IN
EMANIFESTS THAT OCCURRED YESTERDAY AND WILL CONTINUE TO WORK WITH ALL
PARTIES TO RESOLVE IT. WE HOPE YOU CONTINUE TO SEND IN YOUR EMANIFESTS
AND WE WILL DO EVERYTHING WE CAN TO RELEASE THEM IF WE ARE ABLE.

WHEN WE RESOLVE THE SITUATION WE WILL REACH OUT THROUGH EVERY AVAILABLE
MEANS TO INFORM YOU THAT WE ARE BACK TO NORMAL PROCESSING.