CSMS Message: 07-000044

Title:ATTN: ABI SOFTWARE DEVELOPERS
Date:2007-02-08
To:abi
Links:previous, next

ON SUNDAY, FEBRUARY 4 AT 2:30 AM, CBP EXPERIENCED AN INTERNAL DATABASE
PROBLEM WHICH CAUSED PROBLEMS WITH OUTPUT MESSAGES GENERATED FOR ABI.

TWO SPECIFIC PROBLEMS HAVE BEEN IDENTIFIED:
1. GENERATION OF INCOMPLETE OUTPUT MESSAGES. MESSAGES WERE GENERATED
WITHOUT "Y" OR "Z" RECORDS.
2. MESSAGES WERE GENERATED WITH DUPLICATED "Z" RECORDS

THIS HAS BEEN DETERMINED TO HAVE AFFECTED ABOUT 1% OF THE OUTPUT
MESSAGES FOR THE FOLLOWING APPLICATION IDENTIFIERS: EI, HP, IN, IJ, JI,
LN, DN, TI, HN, CI, PN, AND QN.

WE BELIEVE THIS PROBLEM WAS CORRECTED AT 6:00 AM THIS MORNING,
FEBRUARY 8, 2007.

IF THE ABI FILER WAS UNABLE TO RECEIVE THE OUTPUT MESSAGE THEY MAY HAVE
RETRANSMITTED THE DATA AND RECEIVED A COMPLETED OUTPUT MESSAGE.

WE ARE CONTINUING TO CONDUCT A TECHNICAL ASSESSMENT TO DETERMINE IMPACT
TO THE ABI FILERS.

IF YOU HAVE IDENTIFED PROBLEMS WITH ANY ADDITIONAL APPLICATION
IDENTIFIERS OR ARE CONTINUING TO EXPERIENCE PROBLEMS WITH THE ABOVE
LISTED APPLICATION IDENTIFIERS, PLEASE SEND ANY INFORMATION YOU HAVE TO
KEVIN.HUCK@DHS.GOV AND SUSAN.MASKELL@DHS.GOV.

IF THESE INCOMPLETE OR INACCURATE MESSAGES ARE WRITING TO YOUR
EXCEPTION FILE, YOU MAY HAVE ALREADY NOTIFIED YOUR CLIENT TO TAKE
ADDITIONAL ACTION.