| Title: | ADDRESS AND POSTAL CODE ISSUES WITH TI/KI TRANSACTIONS |
|---|---|
| Date: | 2007-10-30 |
| To: | abi |
| Links: | previous, next |
PLEASE NOTE THE FOLLOWING ISSUES WITH ADDRESSES AND POSTAL CODES.
1. THE CURRENT VERSION OF THE CATAIR (AMENDMENT 17 - JUNE 2007)
SPECIFICALLY STATES UNDER NOTE 2 ON PAGE ADD-7 THAT CANADIAN POSTAL
CODES SHOULD BE TRANSMITTED IN THE ANABNAN FORMAT.
2. ACE IS EXPERIENCING PROBLEMS WHEN THE ZIP + 4 IS TRANSMITTED WITH THE
ADDRESS. IF YOU ARE RECEIVING REJECTS AND HAVE VERIFIED THAT THE DATA
AND THE FORMATTNG OF THE TRANSACTION IS CORRECT, RESUBMIT THE
TRANSACTION WITHOUT THE + 4 ZIPCODE. WE ARE CURRENTLY WORKING ON THIS
PROBLEM.
3. WE HAVE RECEIVED NUMEROUS REPORTS THAT OUTPUT ON KR TRANSACTIONS IS
DROPPING THE LAST 2 DIGITS ON CANADIAN POSTAL CODES. PLEASE BE ADVISED
THAT THE DATA IS WRITING TO THE ACE AND ACS SYSTEMS PROPERLY AND WILL
NOT AFFECT THE FILING OF ENTRY/ENTRY SUMMARY TRANSACTIONS. THE PROBLEM
IS BEING WORKED.
4. WE HAVE HAD A NUMBER OF REPORTS FROM ABI FILERS ABOUT ACCURATE
CITY/STATE INFORMATION ON TI TRANSACTIONS RESULTING IN SYSTEM REJECTS.
ADMIN MESSAGE 07-0218 WAS ISSUED ON 09/27/07 INSTRUCTING YOU TO VERIFY
THE ADDRESS INFORMATION WITH THESE WEBSITES. WE ARE NOW LEARNING THAT
THE ACE SYSTEM IS LOOKING FOR THE "PREFERRED" ADDRESS ONLY AND
VARIATIONS OF AN ADDRESS ARE BEING REJECTED. IF YOUR TRANSACTION IS
REJECTING WITH "INVALID ADDRESS", PLEASE CHECK THE WEBSITES AND USE THE
"PREFERRED" OR "ACCEPTED" CITY/STATE COMBINATION UNTIL WE CAN GET THIS
FIXED.
AS ALWAYS, CONTINUE TO REPORT THESE PROBLEMS TO YOUR CLIENT REP.