| Title: | SCAC codes sometimes cause the ACE error message "Invalid Carrier Code". |
|---|---|
| Date: | 2008-06-05 |
| To: | truck |
| Links: | previous, next |
Occasionally a truck e-Manifest filer, usually someone that is filing on behalf of another carrier, will receive the error message "Invalid Carrier Code - Manifest Rejected".
The most common reason this error is generated is because information regarding Standard Carrier Alpha Codes (SCAC) that are sent to ACE is not always being recorded properly. SCAC code records that have a MC # in the record are being incorrectly stored in ACE. This problem has been identified by Customs and Border Protection (CBP) and is currently scheduled to be resolved on 07/12/2008.
The error causes the SCAC to fail in ACE but does not cause any issue in ACS with the filing of the entry. Incorrect SCAC records are currently being corrected manually as soon as the letter from the National Motor Freight Traffic Association (NMFTA) is received by CBP.
It is important for all companies that receive a new SCAC code to follow the directions on the letter that they receive from NMFTA. These instructions tell the carrier to forward the letter to the address provided in order for CBP to verify that the record has been entered into ACE correctly. The following is the contact information provided in the letter:
CBP SCAC Processing
Customs and Border Protection
7681 Boston Blvd
Beauregard 1st Floor Wing A
Springfield, VA 22153
Email: AMS.SCAC@DHS.GOV
Fax: 703-650-3650