| Title: | New Phone Number for the Technology Support Center if dialing from Mexico. |
|---|---|
| Date: | 2008-08-22 |
| To: | acee,acep,acer,air,cue,ocean,rail,tran,truck |
| Links: | previous, next |
Effective on Friday, May 30, 2008 a new toll-free phone number became available to access the CBP Technology Support Center. The new phone number is 1-866-530-4172, then select option 1 and 2. Issues of lesser importance may be reported via email to CBP.Technology.Support@DHS.gov.
Some trade users in Mexico reported having problems dialing the new toll-free phone number, even if the preceding 001 was used. As an alternative if dialing from Mexico, the phone number 001-883-530-4172 may be used to contact the CBP Technology Support Center. This number is not toll-free, so charges will apply.