| Title: | Update on nationwide ACE problem. Service restored. |
|---|---|
| Date: | 2008-08-22 |
| To: | acep,truck |
| Links: | previous, next |
Trouble Ticket # 2965191
ACE was experiencing a nationwide problem in which all users were unable to access ACE. Additionally, users were not able to submit e-manifests via the Portal. This issue was only impacting the ACE Portal. E-manifest could still be submitted via EDI.
Service Restoration occurred at approximately 20:27 EDT.