| Title: | ACE Portal Account Carrier Bond Functionality |
|---|---|
| Date: | 2010-11-09 |
| To: | acep,ocean,rail,truck |
| Links: | previous, next |
With the deployment of e-Manifest: Rail and Sea in early 2011, rail, sea and truck carriers with ACE Portal Accounts will have the ability to designate which trade partners are authorized to use their type 2 custodial bond. If no in-bond authorized trade partners are identified, anyone may obligate the carrier's custodial bond. Carriers interested in using this new portal capability should do the following:
· If you have not established your ACE Portal Account, you need to apply for an ACE Portal Account now. The ACE Portal Application is available on CBP.gov and may be submitted electronically.
· If you have an ACE Portal Account, you need to verify whether bond information appears in your account. Follow the steps below to view bond information:
o Select the Accounts tab.
o Select Carrier in the drop down menu next to “Account Type” and select Go.
o In the “Account Selector” portlet select the “+” beside the top account.
o Select the carrier account name you wish to view.
o Select the Bonds hyperlink in the “Task Selector” portlet.
o If the “Bonds” portlet displays a list of ACS Bond numbers, no further action on your part is needed at this time.
o If the “Bonds” portlet does NOT display a list of ACS Bond numbers and you see an error message in red which reads “No Importers found for the Carrier” follow the steps below to request your type 2 Custodial Bond be associated with your account.
o Open a trouble ticket with CBP Technology Support.
o Either call 1-866-530-4172 or email CBP.Technology.Service.Desk@CBP.DHS.GOV
o Provide the following information: Carrier Name, Standard Carrier Alpha Code (SCAC), Importer of Record Number and Custodial Bond number.
o When the bond relationship has been established you will receive an email from an Account Administrator advising you to now open your “Bonds” portlet and view your bonds.
o A notification will be posted in your “Business Activity Log” (BAL) portlet as well.