| Title: | UPDATE: Slow Responses to ACE Portal |
|---|---|
| Date: | 2012-01-13 |
| To: | abi,acee,acep,acer,ocean,rail,truck |
| Links: | previous, original, next |
CBP has conclusively determined that recently released Microsoft Internet Explorer version 8 security patch KB2585542 is not compatible with the current ACE application, and is affecting response times in the ACE Portal. If you have recently implemented the new Microsoft patch and are experiencing slow response times, it is recommended that you remove the patch to use your ACE Portal account. CBP continues to investigate this issue and will provide additional information when available.