CSMS Message: 13-000137

Title:2012 ACE Customer Satisfaction Survey for the Trade Reminder
Date:2013-03-18
To:abi,acee,acep,acer,air,ocean,rail,truck
Links:previous, original, next

ATTENTION ALL TRADE USERS:

Only two more weeks left to participate in the 2012 ACE Customer Satisfaction Survey.

CBP would like to remind all trade users that the 2012 ACE Customer Satisfaction Survey is now available and will be coming to an end soon. CBP encourages all importers, brokers, carriers and other trade community users of the system to take the 5-10 minute survey, so that it can formally gauge the areas where ACE is doing well and where improvement is needed. A large response will ensure that there is greater statistical validity to the results.

To access the survey click on the following URL: http://www.surveyshare.com/s/AQA64ZD .

Also, there is a Spanish language survey for southern border carriers. The link for this survey is: http://www.surveyshare.com/s/AQAS6YB . Please make your Spanish speaking carriers aware of this opportunity to provide their feedback.

Related CSMS No. 13-000095