CSMS Message: 16-000082

Title:ACE Portal Exporter Account and AESDirect Filing Training Information Resources
Date:2016-02-05
To:abi,acep,acer,export,newace
Links:previous, original, next

U.S. Customs and Border Protection (CBP) and the U.S. Census Bureau would like to remind the exporting community of available training guides and instructional videos published to support Electronic Export Information (EEI) filers during their transition from filing in the legacy AESDirect website to filing in the new Automated Commercial Environment (ACE) Secure Data Portal's AESDirect module.

To learn how to establish an Exporter Account in the ACE Portal or add users to an existing ACE Portal account, please review the following user guides and instructional videos:

• ACE Exporter Account Quick Reference Guide (QRG)
http://www.cbp.gov/document/guides/ace-account-creation-exporter-accounts-qrg

• Request a New Account
http://www.cbp.gov/video/ace/new-user-export-application.mp4

• Request an ACE Portal Exporter Account for Existing Portal Users
http://www.cbp.gov/video/ace/create-export-account-current-ace-user.mp4

• Request Access to EIN Data for ACE Portal Exporter Account
http://www.cbp.gov/video/ace/request-access-ein-export-reports.mp4

• Manage User Access User Guide
http://www.cbp.gov/sites/default/files/documents/mange_usr_acess_3.pdf

To learn how to run ACE Trade Export Reports, please review the following user guides and recorded webinar video:

• ACE Reports User Guide (Basic Reports)
http://www.cbp.gov/sites/default/files/documents/ace_reports_user.pdf

• ACE Reports Quick Reference Card (QRC)
http://www.cbp.gov/document/guidance/ace-reports-quick-reference-card

• ACE Exports Data Dictionary
http://www.cbp.gov/document/guides/ace-exports-data-dictionary

• AES Export Reports Webinar
https://census.webex.com/census/ldr.php?RCID=c512d2fa36138bf97d24214194f86daa

To learn how to file EEIs in the new ACE AESDirect module, please review the following recorded webinar video:

• How to file in the Refactored AESDirect in the Automated Commercial Environment (ACE)
https://census.webex.com/census/ldr.php?RCID=5700f2c735e8d4d5ae18b5c70ce54958

To obtain additional information on ACE Portal Export Accounts and filing export information in the new ACE Portal AESDirect module, please visit the following pages from CBP's and Census's websites:

• Using the ACE Secure Data Portal (CBP)
http://www.cbp.gov/trade/automated/getting-started/using-ace-secure-data-portal

• ACE Training and Reference Guides (CBP)
http://www.cbp.gov/trade/ace/training-and-reference-guides

• New AESDirect Portal Now Available in ACE (CBP)
http://www.cbp.gov/trade/new-aesdirect-portal-now-available-ace

• International Trade – Outreach, Education, and Training (Census)
https://www.census.gov/foreign-trade/outreach/index.html

• Foreign Trade – AESDirect Transition to ACE – Refactored AESDirect (Census)
https://www.census.gov/foreign-trade/aes/aesdirect/transitiontoace.html

For additional questions or concerns, please send an email to AskAES@census.gov and ACE.Support@cbp.dhs.gov and you may contact Census's International Trade Helpline at 1-800-549-0595, and then press option 1 for assistance with EEI filings in the new ACE AESDirect module or CBP's ACE Accounts Service Desk (ASD) at 1-866-530-4172, and then press option 1.