| Title: | ACE Protest – Information Notice, Protest Filer Account, and 8/27 Cutover |
|---|---|
| Date: | 2016-08-08 |
| To: | abi,acep,cue,edi,newace |
| Links: | previous, original, next |
On August 27, 2016, CBP will deploy protest filing in ACE, at which time all electronic protests must be filed via the ACE Secure Data Portal (ACE Portal). An Information Notice with full details of what to expect for protest functionality in ACE is available at the following link: https://www.cbp.gov/trade/automated/news/protest
The ACE Protest Filer Account Federal Register Notice was published on August 8, 2016. With this publication, the ACE Protest Filer account is now available for use. Please remember that, in order to electronically file protests after August 27, 2016, you must obtain a Protest Filer Account.
For parties that already hold an ACE Account, you may add the Protest Filer business partner type to your existing ACE Account by navigating to the Protest Filer from the “View” dropdown menu, under the Accounts Tab of the ACE Portal, and completing the required information. Completion of this account set up will allow users to access the Protest module after its deployment on 8/27/16.
For parties that do not currently hold an ACE Account, you may create a Protest Filer Account using the web form at the link below:
https://ace.cbp.dhs.gov/acexpub/acexpub_Apps/ProtestantAccountApplication/protForm.php
Completion and submission of this form will automatically create an ACE Account, which can be used to access the Protest Module after its deployment on 8/27/16.
For assistance on completing the ACE Protest Filer Account Application, please see the video posted at the link below:
https://www.cbp.gov/trade/automated/getting-started/using-ace-secure-data-portal
Additionally, the link below provides comprehensive training on ACE Account set-up and maintenance (applicable for all account types):
https://www.cbp.gov/trade/ace/portal-accounts-management-user-guides
As announced via the Federal Register on July 28, 2016, U.S. Customs and Border Protection (CBP) will transition all electronic filing of protests to the Automated Commercial Environment (ACE) on August 29, 2016. As previously messaged to the public by CBP, the Agency planned the cutover for this transition to begin on August 27, 2016. As a result of the cutover, the legacy Automated Commercial System (ACS) will be offline. Because of the unique circumstance of the unavailability of ACS on August 28, 2016, for protest filing, and because August 28, 2016, falls on a Sunday, CBP will accept electronic protest filings that were due on August 28, 2016, to be filed in ACE on the next business day on August 29, 2016. A third Federal Register notice will be issued, and is pending, that will establish rules for protest submission through the ACE Portal.
CSMS #16-000744