CSMS Message: 16-000956

Title:ACH Credit Refunds Issued without Entry Number Identifier
Date:2016-11-17
To:abi,newace
Links:previous, original, next

Please be advised, there was a system change that took effect a few weeks ago that caused the ACH Credit Refunds from 10/28/16 and 11/04/16 to be issued without an entry number identifier.

Please send your importer ID and a list (preferably Excel if there are many) with the amounts of the refunds to gmb.achrefundsupport@cbp.dhs.gov and a reply will be sent with the associated entry numbers.

CBP is sorry for any inconvenience you may have encountered with this issue.