| Title: | FDA Some food facility registrations receiving incorrect invalid or cancelled rejects |
|---|---|
| Date: | 2017-02-27 |
| To: | abi,partner |
| Links: | previous, original, next |
From: Food & Drug Administration
Subject: Some food facility registrations improperly rejecting for invalid or cancelled registrations
Some food facility registrations are improperly rejecting for invalid or cancelled registrations. A resolution to the issue is expected to be implemented this afternoon. FDA will notify trade when the resolution is implemented.
These rejects receive a reason code of 111 or 112 in either the ACE Cargo Release Status (SO) transaction, or the ACE Stand-Alone Prior Notice status (PO) transaction.
Once the resolution is implemented later this afternoon, filers need to perform a CA Correction (PGA update) without changing any data correct the rejection.
Manufacturer may FURLS Registration Help Desk at FURLS@fda.gov or 800-216-7331 to verify the current status of the your Food Facility Registration. Please expect long wait times for phone calls.
Trade may contact FDA ACE Support 24/7 at ACE_Support@fda.hhs.gov or 877-345-1101 for ACE inquiries to verify the rejection reason.
Trade may contact Division of Food Defense Targeting at prior.notice@fda.hhs.gov or 866-521-2297 for assistance with valid food registrations verified by FURLS Registration Desk that may be rejecting improperly.
CSMS #17-000108