| Title: | Issues accessing the ACE Portal and Entry Summary processing issues in Production |
|---|---|
| Date: | 2017-08-02 |
| To: | abi,acep,acer,air,export,ocean,partner,rail,truck |
| Links: | previous, original, next |
Please be advised that U.S. Customs and Border Protection (CBP) is aware that the users may be experiencing issues accessing the ACE portal in Production. ACE Entry Summary and Cargo Release is also experiencing delays in processing incoming trade messages and generating Responses.
CBP technical staff is actively working on a resolution and another Cargo System Messaging Service (CSMS) message will be issued once more information or a resolution is known.
CSMS #17-000436