| Title: | CBP Downtime Policy for Trade V 1.0 |
|---|---|
| Date: | 2018-02-27 |
| To: | abi,acee,acep,acer,air,edi,export,newace,ocean,partner,rail,truck |
| Links: | previous, original, next |
CBP is issuing the “Standard Guidelines for CBP/Trade Outages” which reflect the CBP downtime policy distributed to the field on September 1, 2017. It can be found at the link below. It is intended to provide a comprehensive view of CBP downtime policy from the perspective of trade partners. CBP expects that this will allow trade partners to better understand their role in maintaining the flow of trade during ACE system interruptions and will serve as a basis for their individual downtime policies and procedures. This document is being distributed to trade partners as a living document and is intended to provide guidance on CBP's processes for system downtime and to assist trade partners in developing their own processes to respond to downtime. The policies and procedures identified in this document reflect current CBP downtime policy provided to CBP ports and field offices. CBP is continuously reviewing and as necessary revising these procedures and as they adapt to changing circumstances this document will be updated as well. This document was developed in consultation with trade representatives participating through the Commercial Customs Operations Advisory Committee (COAC) working group on Outages.
https://www.cbp.gov/document/guidance/standard-guidelines-cbptrade-outages
The guidance is also posted on the ACE support page, which can be accessed at the link below.
www.cbp.gov/ace-support