CSMS Message: 18-000496

Title:Update on Client Representative Restructuring
Date:2018-08-23
To:abi
Links:previous, original, next

The CBP Trade Transformation Office, Client Representative Division has received a large amount of feedback from discussions with the trade regarding the new model for how we assign brokers, importer self-filers, and vendor/service centers to Client Representatives. We continue to discuss the recommendations and alternatives received, as we want to sustain and advance our high level of support to the trade community.

At this time, we have made no changes to our current model. Before we finalize the approach, we will reach out directly to the client(s) affected by any changes. The Client Representative Division will also schedule another webinar in September for all interested filers prior to implementing any changes. This information will be forthcoming in another CSMS.

Related CSMS No. 18-000460, 18-000473