CSMS Message: 18-000506

Title:Temporary Limitation in ACE Reports for Upgrade to SAP Business Objects Version 4.2
Date:2018-08-30
To:acer,newace
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ACE Reports is in the process of upgrading from SAP Business Objects version 4.1 to version 4.2, which will result in a number of new features being available to reports users.

In order to fully transition to version 4.2, there will be a temporary limitation to reports users. Starting at 9:00 PM on August, 31, 2018, reports users will not be able to save any changes made to current reports or save any ad-hoc reports in any ACE Reports folders. However, users will be able to export any updated reports or new ad-hoc reports in the same formats that are currently available.

ACE Reports will return to normal operations on Monday, September 10, 2018 with the full upgrade to version 4.2.

We apologize for any inconvenience this may cause during this transition period and will publish a follow-up message soon on the new features available in version 4.2.

Please send any questions or concerns to the Branch Chief of the Business Intelligence/Data Warehouse team, Daniel Collier, at daniel.collier@cbp.dhs.gov.