| Title: | FDA Scheduled Maintenance Saturday, Sept 22,2018 10PM EDT to Sunday, Sept 23,2018 1AM EDT |
|---|---|
| Date: | 2018-09-19 |
| To: | abi,acee,air,newace,ocean,partner,rail,truck |
| Links: | previous, original, next |
Due to downstream scheduled maintenance, FDA will be unable to process incoming entries on Saturday, September 22nd at 10PM to Sunday, September 23rd at 1AM. As a result, the FDA Interoperability Web Service (IWS), the interface between CBP and FDA, will be down and FDA will not be processing inbound entries or outbound messages until the end of the maintenance period. Prior Notice System Interface (PNSI) will be operational. FDA will be operating under Prior Notice contingency scenario 2.
Filers may submit Prior Notice via PNSI:(http://www.access.fda.gov/). Prior Notice confirmation numbers must accompany articles of food (21 CFR 1.279(g)). If Prior Notice is submitted through PNSI, FDA and CBP recommend that the PNSI confirmation page, including the Prior Notice confirmation number and time stamp, be presented to CBP officers for cargo release. The PNSI Web Entry Summary confirmation page may be uploaded into ACE DIS.
If Prior Notice has already been submitted via ACE prior to the interface outage and confirmation has already been received, the submitter may proceed with Prior Notice using the standard process. If Prior Notice has already been submitted via ACE and confirmation has not been received prior to the maintenance period, FDA and CBP recommend that, rather than resubmitting via PNSI, submitters should provide to CBP officers an endorsed (signed) copy of the ABI transmission or some other evidence adequate to show that Prior Notice has been submitted via ACE. The endorsed copy of the ABI transmission may be uploaded into ACE DIS.
If Prior Notice has not already been submitted, ABI filers may decide to wait out the scheduled maintenance period, if they determine that the timeliness of Prior Notice will not be adversely affected. Filers who choose this option should understand that they remain responsible under section 801(m) of the Act and under the prior notice final rule for filing timely Prior Notice.
Questions regarding Prior Notice during this downtime should be presented to the FDA's Division of Food Defense Targeting 24/7 at (866) 521-2297.
FDA ACE Support can be contacted from 6:00 AM -10:00 PM Eastern, 7 days a week, at ACE_Support@fda.hhs.gov or 877-345-1101 for ACE inquiries.