| Title: | Delays Processing FDA Entries & Contingency Plan |
|---|---|
| Date: | 2018-09-27 |
| To: | abi,air,ocean,partner,rail,truck |
| Links: | previous, original, next |
Delays Processing FDA Entries & Contingency Plan
FDA is currently experiencing delays processing entries. The CBP and FDA technical teams are actively investigating the issue. Please do not resubmit entries as this will cause additional delays.
FDA is operating under Prior Notice contingency scenario 1.
If Prior Notice has already been submitted via ACE and confirmation has already been received, the submitter may proceed with Prior Notice using the standard process.
If Prior Notice has already been submitted via ACE and confirmation has not been received, FDA recommends that filers either wait until the delay is resolved or, if the timeliness of Prior Notice will be adversely affected, FDA and CBP recommend that, rather than resubmitting via PNSI, submitters should provide to CBP officers an endorsed (signed) copy of the ABI transmission or some other evidence adequate to show that Prior Notice has been submitted via ACE. The endorsed copy of the ABI transmission may be uploaded into ACE DIS.
If Prior Notice has not already been submitted, FDA recommends that ABI filers wait out the outage, if they determine that the timeliness of Prior Notice will not be adversely affected. If the timeliness of the Prior Notice submission will be affected, Filers may submit Prior Notice via PNSI:(http://www.access.fda.gov/). Prior Notice confirmation numbers must accompany articles of food. If Prior Notice is submitted through PNSI, FDA and CBP recommend that the PNSI confirmation page, including the Prior Notice confirmation number and time stamp, be presented to CBP officers for cargo release. The PNSI Web Entry Summary confirmation page may be uploaded into ACE DIS.
Questions regarding Prior Notice during this unanticipated outage should be presented to the FDA's Division of Food Defense Targeting 24/7 at (866) 521-2297.
FDA ACE Support can be contacted from 6:00 AM -10:00 PM Eastern, 7 days a week, at ACE_Support@fda.hhs.gov or 877-345-1101 for ACE inquiries.
An updated CSMS will be sent once the issue is resolved.
CSMS #18-000572