| Title: | RESOLVED: Addnl Instructions: Trade filers are not receiving responses from CBP - 5:20 pm |
|---|---|
| Date: | 2019-02-10 |
| To: | abi,acep,acer,air,edi,export,newace,ocean,partner,rail,truck |
| Links: | previous, original, next |
UPDATE with Additional instructions on 2/10/2019 @ 5:20 PM EST.
CBP performed a MQ maintenance that could've inadvertently impacted some trade partners, specifically those who run MQ Server.
MQ channel reconfiguration changes have been implemented on the Trade Gateway "known as CBP_QGP2" which could cause the Trade MQ Sender Channel to become out of sync.
Please examine your QMgr AMQERR log files for messages related to the MQ Sender channel.
If there are Channel errors related to sequences, please issue the following runmqsc commands (substituting your channel name as appropriate).
Stop chl(????.CBP_QGP2) mode(force) status(stopped)
Resolve chl(????.CBP_QGP2) action(backout)
Reset chl(????.CBP_QGP2) seqnum(1)
Start chl(????.CBP_QGP2)
Any partners using SDR/RCVR channels should have CONVERT(YES) specified on the SDR unless you are intending to send only binary messages.
To pick up the changes, the SDR channel must stopped, and restarted.
Also please verify that your messages are using MQ format MQSTR.
Please reach out to the CBP EOC at 703-921-6068 if you continue to have issues.