CSMS Message: 19-000079

Title:Delays Processing FDA Entries
Date:2019-02-20
To:abi,acep,acer,air,edi,export,newace,ocean,partner,rail,truck
Links:previous, original, next

FDA is currently experiencing entry processing delays. Technicians are actively investigating the issue as a high priority. Please do not resubmit entries during period as it will create a larger backlog of entries to be processed.

For questions regarding Prior Notice, contact the FDA's Division of Food Defense Targeting (DFDT). The DFDT can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov.

For ACE inquiries, contact FDA ACE Support. ACE Support can be reached from 6:00 AM -10:00 PM Eastern, 7 days a week, at 877-345-1101 or ACE_Support@fda.hhs.gov.

Updates will be sent as more information becomes available.