CSMS Message: 93-000113

Title:ACTING TRADE OMBUDSMAN
Date:1993-02-01
To:abi
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TO : ALL ABI BROKERS.

FROM : SUSAN MASKELL

SUBJECT : MIS-ACTING TRADE OMBUDSMAN

DATE : 02/01/93

I WANT TO TAKE THIS OPPORTUNITY TO INTRODUCE MYSELF AS THE
ACTING OMBUDSMAN FOR THE U. S. CUSTOMS SERVICE. IN THIS
POSITION, IT IS MY GOAL TO BUILD UPON THE PAST ACCOMPLISHMENTS OF
THE OFFICE OF THE OMBUDSMAN. TO ACHIEVE THIS GOAL, I AM MAKING A
COMMITMENT TO CREATE AN EVEN STRONGER RELATIONSHIP BETWEEN THE
TRADE COMMUNITY AND THE CUSTOMS SERVICE.

IN MY FORMER POSITION AS DEPUTY DIRECTOR, OFFICE OF TRADE
OPERATIONS, I HAD THE OPPORTUNITY TO WORK WITH MANY MEMBERS OF
THE TRADE COMMUNITY. AS MAY BE EXPECTED, IN THAT ROLE I WORKED
CLOSELY WITH THE OMBUDSMAN'S OFFICE AND BECAME QUITE FAMILIAR
WITH ITS FUNCTION. SUCH EXPERIENCE HAS GIVEN ME THE FORESIGHT
FOR THE INITIATIVES THAT I NOW INTEND TO IMPLEMENT.

AS ACTING OMBUDSMAN, I WILL BE ACCESSIBLE TO THE TRADE
COMMUNITY, CONTINUING TO RESPOND TO IMPORTERS, EXPORTERS,
BROKERS, ATTORNEYS, DOMESTIC INDUSTRY, SHIPPERS, SURETIES AND
OTHERS. BUT AS I REACH OUT TO THE COMMUNITY, I ALSO WANT TO
EMPHASIZE THE IMPORTANCE OF YOUR CONTRIBUTION TO MY MISSION. TO
A GREAT EXTENT, IT IS YOUR INPUT THAT WILL DETERMINE THE DEGREE
TO WHICH CUSTOMS' RELATIONSHIP WITH THE TRADE WILL IMPROVE.

PLEASE FEEL FREE TO CONTACT ME BY CALLING (202) 927-1440 OR
WRITING TO ME AT 1301 CONSTITUTION AVENUE, NW., ROOM 3111,
WASHINGTON, D.C. 20229.

I LOOK FORWARD TO HEARING FROM YOU.

SINCERELY,

WILLIAM J. LUEBKERT
ACTING OMBUDSMAN