| Title: | RECENT SYSTEM PROCESSING DELAYS |
|---|---|
| Date: | 1993-03-24 |
| To: | abi |
| Links: | previous, next |
THIS IS TO ACKNOWLEDGE THAT WE HAVE RECENTLY EXPERIENCED PERIODIC
BACKLOGS OF PROCESSING DATA THAT WAS TRANSMITTED TO ACS. THIS HAS
BEEN CAUSED BY A SUDDEN INCREASE IN THE NUMBER OF ENTRY SUMMARIES FILED
WITH CUSTOMS, AND THE ADDITIONAL ACS VOLUME FOR PROGRAMS RELATED TO THE
ADDITIONAL IMPORTATIONS.
WE APOLOGIZE FOR ANY UNEXPECTED DELAYS THAT YOU MAY HAVE EXPERIENCED
RECENTLY. PLEASE BE ASSURED THAT WE ARE TAKING APPROPRIATE ACTION TO
CORRECT THIS SITUATION. IN THE MEANTIME, WE WOULD LIKE TO POINT OUT
THAT OUR HEAVIEST PROCESSING PERIOD IS USUALLY BETWEEN THE HOURS OF
11:00 AM AND 5:00 PM EAST COAST TIME. IF THERE ARE CERTAIN QUERIES
THAT CAN BE PERFORMED OUTSIDE OF THIS PERIOD, DOING SO WOULD ALLEVIATE
THE DATA PROCESSING BURDEN. FOR EXAMPLE, WE ASK THAT, WHENEVER
POSSIBLE, ABI BROKERS AND FILERS PERFORM THEIR QUERIES OF THE ACS
EXTRACT REFERENCE FILES (APPLICATION IDENTIFIER CODE FI) OUTSIDE OF
THE HEAVY VOLUME HOURS OF 11:00 TO 5:00.
WE THANK YOU FOR YOUR COOPERATION AND UNDERSTANDING.
IF ANY QUESTIONS, PLEASE CONTACT YOUR ACS CLIENT REPRESENTATIVE.