CSMS Message: 94-000801

WE HAVE ENCOUNTERED A PROBLEM WITH SOME OF OUR DATABASES. ORIGINALLY,
A PROBLEM WAS DISCOVERED ON SUNDAY AFTERNOON, 8/7/94. THE ATTEMPT TO
FIX THE ORIGINAL DATABASE PROBLEM, RESULTED IN THE CORRUPTION OF
SOME OF OUR OTHER DATABASES.
ON SOME OF YOUR CARGO RELEASE TRANSACTIONS, YOU MAY HAVE RECEIVED
THE SELECTIVITY RESULTS RESPONSE BUT UPON THE PRESENTATION OF THE
ENTRY DOCUMENTATION TO CUSTOMS FOR PROCESSING, FOUND THAT
CUSTOMS CANNOT PROCESS THE ENTRY RELEASE TRANSACTION. AT THIS TIME, WE
ARE NOT SURE OF THE TOTAL IMPACT OF THIS PROBLEM BUT FEEL IN MOST CASES
THAT DATA WAS PASSED THROUGH OUR INTERFACES TO THE VARIOUS GOVERNMENT
AGENCIES.

HEADQUARTERS HAS DIRECTED THE LOCAL CUSTOMS OFFICES
TO PROCESS THE AFFECTED RELEASE TRANSACTIONS MANUALLY.
IF CUSTOMS REQUESTS ANY OGA INFORMATION SUCH AS THE FDA 701 FORM,
AND YOU TRANSMITTED THIS INFORMATION THROUGH ABI IN THE ORIGINAL
TRANSMISSION, ANNOTATE THE FORM TO INDICATE THAT THE FDA (OGA)
DATA WAS SENT WITH THE ORIGINAL ABI DATA OR ATTACH A COPY OF THE
PROVISIONAL SELECTIVITY MESSAGES RETURNED BY ACS VIA ABI.

PLEASE WORK CLOSELY WITH YOUR LOCAL CUSTOMS OFFICES, AS WELL
AS YOUR ACS CLIENT REPRESENTATIVE IF YOU CAN NOT RESOLVE
PROBLEMS RELATED TO THIS ISSUE.
INFORMATION RELATED TO THE HANDLING OF ENTRIES AFFECTED BY THIS
PROBLEM HAS BEEN DISSEMINATED TO CUSTOMS PERSONNEL.

WE REGRET ANY INCONVENIENCE THIS HAS CAUSED AND ARE WORKING TO RESOLVE
ALL THE ISSUES RELATED TO THIS PROBLEM.