| Title: | SYSTEM PROBLEMS - DB ERRORS 9/1/98 |
|---|---|
| Date: | 1998-09-01 |
| To: | abi |
| Links: | previous, next |
**** ATTENTION ****
TUESDAY, SEPT. 1, 1998, OUR SYSTEM ENCOUNTERED HARDWARE PROBLEMS
SOMETIME IN THE EARLY MORNING. THE PROBLEM IMPACTED OUR DISK DRIVES
AND RESULTED IN THE GENERATION OF DATA BASE ERRORS; NAMELY,
DBERR = FDHK1 10 AND 13. THIS PROBLEM WAS CORRECTED AROUND 10:00 AM;
HOWEVER, ANY ENTRIES OR ENTRY SUMMARIES TRANSMITTED PRIOR TO THE FIX,
HAVE VARIOUS PROBLEMS, SOME OF WHICH PREVENT PROPER PROCESSING WITHIN ACS.
WE HAVE ASKED THAT YOU RETRANSMIT ANY ENTRY OR ENTRY SUMMARY THAT
WAS IMPACTED WITH THE DATA BASE ERROR UNDER A NEW ENTRY NUMBER.
PLEASE DELETE THE OLD ENTRIES VIA ABI OR WITH CUSTOMS WHERE POSSIBLE.
IF YOU HAVE ANY PROBLEMS WITH ENTRIES OR ENTRY SUMMARIES TRANSMITTED
PRIOR TO 10:00 AM, 9/1, PLEASE WORK WITH YOUR CLIENT REP AND
YOUR LOCAL CUSTOMS PERSONNEL.
WE APOLOGIZE FOR ANY PROBLEMS THIS MAY HAVE CAUSED YOU.