| Title: | ACS OUTPUT |
|---|---|
| Date: | 1998-09-18 |
| To: | abi |
| Links: | previous, next |
TO: ALL AUTOMATED FILERS - URGENT MESSAGE DATE: 9/18/98
AS YOU ARE AWARE, THE CUSTOMS SERVICE EXPERIENCED SEVERE SYSTEMS
LIMITATIONS ON MONDAY, SEPTEMBER 14, 1998. AFTER CAREFUL REVIEW, WE HAVE
DETERMINED THAT THE ROOT CAUSE OF THESE PROBLEMS WAS THE FAILURE OF FILERS
PICKING UP OUTPUT IN A TIMELY MANNER. CURRENTLY, THE CUSTOMS SERVICE
KEEPS OUTPUT FOR TWO BUSINESS DAYS BEFORE IT IS PURGED IN THE SYSTEM. IN
AN EFFORT TO AVOID A FUTURE OCCURRENCE OF WHAT TRANSPIRED LAST MONDAY, THE
CUSTOMS SERVICE WILL BE MONITORING THE SYSTEM ON AN HOURLY BASIS. IF IT
IS DETERMINED THAT THE SYSTEM IS BECOMING OVERLOADED, CUSTOMS WILL DELETE
OUTPUT THAT IS CAUSING A DRAIN ON THE SYSTEM. OUTPUT THAT HAS REMAINED ON
THE SYSTEM THE LONGEST (I.E., THE OLDEST OUTPUT) WILL BE DELETED FIRST.
OUTPUT WILL BE DELETED UNTIL THE SYSTEM IS RUNNING AT AN ACCEPTABLE LEVEL.
YOUR ASSISTANCE IN DEVELOPING PROCEDURES IN RETRIEVING YOUR OUTPUT WILL
HELP TO ALLEVIATE FUTURE SYSTEMS OUTAGES. FOR ADDITIONAL INFORMATION,
PLEASE CONTACT YOUR DESIGNATED CLIENT REPRESENTATIVE.
LINDA JACKSTA
BRANCH CHIEF
NORTHERN BORDER CLIENT REPRESENTATIVES