CSMS Message: 15-000043

Title:Update to CSMS15-000042 San Francisco Custom House Phone Outage
Date:2015-01-21
To:abi,acee,acep,acer,air,cue,newace,ocean,partner,rail,tran,truck
Links:previous, original, next

Update: The phone lines in the CBP Custom House for the Port of San Francisco have been restored. Phone system is now working.

The CBP Custom House in the Port of San Francisco is presently experiencing a phone outage. An update will be provided as soon as the issue has been resolved. Operations will not be impacted. For trade issues, contact may be made via email to the following teams/individual located in the Custom House:

CBP.SF-CST765@dhs.gov for Import Specialists on Team 765
CBP.SF-CST770@dhs.gov for Import Specialists on Team 770
CBP.SF-CST771@dhs.gov for Import Specialists on Team 771 and Team 772
CBP.SF-CST776@dhs.gov for Import Specialists on Team 776 & Team 777
SanFranciscoDrawback@cbp.dhs.gov for Drawback Specialists
SF-Broker-Com@cbp.dhs.gov for Entry Specialists
Russell.D.Holsopple@cbp.dhs.gov for Fines, Penalties, and Forfeiture

In case of emergency or urgent matter, please contact Trade Program Manager, Katie Woodson at (415) 307-1094